Pillar 01

Clinical Quality & Patient Safety

This pillar evaluates how safely, consistently, and effectively clinical care is delivered across the hospital. It focuses on reducing harm, improving outcomes, and ensuring adherence to best practices and clinical standards.

Pillar Score
88.7
/100
Excellent
VS Last Assessment
6.4 Points
Pillar Weight
12% of HPI Score
Overview Measures Sections Indicators Dashboard Improvement Actions
Pillar
Clinical Quality Score 88.7 /100
Excellent
Pillar
Patient Safety Index 90.1 /100
Excellent
Pillar
Infection Control Rate 8.2 (per 1,000 patient days)
Good
Pillar
Incident Reporting Rate 92%
Excellent
Pillar
Readmission Rate (30 Day) 11.3%
Good
What It Measures
  • Clinical outcomes and effectiveness
  • Patient safety events and near misses
  • Infection prevention and control
  • Mortality and readmission trends
  • Clinical complications
  • Evidence-based guideline adherence
  • Incident reporting and learning
  • Risk escalation and response systems
building
Core Sections
Clinical Outcomes
Clinical Outcomes
Patient Safety
Patient Safety
Infection Control
Infection Control
Clinical Governance
Clinical Governance
Evidence-Based Practice
Evidence-Based Practice
Risk Escalation & Response
Risk Escalation & Response
Key Indicators
Hospital Mortality Rate1.42%
30-Day Readmission Rate11.3%
Surgical Complication Rate2.8%
Hospital-Acquired Infection Rate8.2
Sentinel Event Frequency0
Incident Reporting Rate92%
Clinical Audit Completion89%
Guideline Adherence Score87%
ICU Transfer After Deterioration3.4%
Risk Signals
  • Rising 30-day readmission
  • High number of complications
  • Delayed escalation of deteriorating patients
  • Low reporting of safety incidents
  • Poor audit-to-action conversion
  • Repeated incidents in same unit
Dashboard Preview
Mortality Trend (12M)
1.42%
0.18%
HAI Trend (12M)
8.2
1.3
Incidents Trend (12M)
152
8%
Events by Severity
  • No Harm 62%
  • Minor 22%
  • Moderate 12%
  • Severe 4%
Improvement Actions
  • Strengthen clinical governance and oversight
  • Improve incident learning and root cause analysis
  • Enhance infection prevention and antimicrobial stewardship
  • Link clinical audits to action plans and accountability
  • Strengthen early warning systems and escalation protocols
Pillar
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