Pillar 10

Equity, Access & Community Impact

This pillar measures whether care is accessible, equitable, culturally responsive, inclusive, and connected to the health needs of the communities served.

Pillar Score
74.6
/100
Good
VS Last Assessment
3.7 Points
Pillar Weight
9% of HPI Score
Overview Measures Sections Indicators Dashboard Improvement Actions
Pillar
Access & Availability 76.4 /100
Good
Pillar
Language Support 72.8 /100
Good
Pillar
Disability Inclusion 74.9 /100
Good
Pillar
Community Outreach 71.6 /100
Good
Pillar
Preventive Impact 77.3 /100
Good
What It Measures
  • Access to services
  • Waiting time equity
  • Language and interpretation support
  • Disability inclusion
  • Cultural sensitivity
  • Community outreach
  • Preventive health contribution
  • Monitoring of disparities and underserved groups
building
Core Sections
Access & Availability
Access & Availability
Equity Monitoring
Equity Monitoring
Language Support
Language Support
Disability Inclusion
Disability Inclusion
Community Outreach
Community Outreach
Preventive Health Impact
Preventive Health Impact
Key Indicators
Appointments Within Target by All Groups81%
Language Support Access78%
Disability Access Compliance88%
Community Program Reach64%
Preventive Screening Uptake73%
Equity Complaint Rate1.4%
Travel/Access Barrier Reporting9.2%
Culturally Sensitive Care Score80%
Underserved Population Follow-Up69%
Risk Signals
  • Access gaps for underserved groups
  • Long waits in vulnerable populations
  • Low uptake of interpretation support
  • Disability access barriers
  • Uneven community outreach
  • Poor visibility of disparities
  • Preventive programs not reaching target communities
Dashboard Preview
Access Trend (12M)
76.4%
4.6%
Outreach Activity (12M)
2,184
18%
Screening Uptake (12M)
73%
6%
Demographic Gap Analysis
  • No Gap 48%
  • Minor Gap 27%
  • Moderate Gap 17%
  • High Gap 8%
Improvement Actions
  • Expand access and reduce barriers
  • Strengthen language and disability support
  • Track disparities transparently
  • Align services with community needs
  • Grow outreach and prevention efforts
Pillar
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