Pillar 06

Workforce Performance

This pillar measures staff capability, culture, wellbeing, engagement, productivity, and professional development across the hospital workforce to ensure a high-performing, resilient, and supported team.

Pillar Score
81.9
/100
Excellent
VS Last Assessment
4.1 Points
Pillar Weight
10% of HPI Score
Overview Measures Sections Indicators Dashboard Improvement Actions
Pillar
Staff Engagement 84.8 /100
Excellent
Pillar
Training Compliance 88.1 /100
Excellent
Pillar
Wellbeing Index 79.6 /100
Good
Pillar
Retention & Stability 80.2 /100
Good
Pillar
Safety Culture 82.4 /100
Excellent
What It Measures
  • Staffing adequacy and capacity
  • Workforce culture
  • Staff wellbeing and burnout risk
  • Training and competency
  • Engagement and leadership support
  • Productivity and attendance
  • Professional development
  • Staff safety and reporting culture
building
Core Sections
Staffing & Capacity
Staffing & Capacity
Staff Wellbeing
Staff Wellbeing
Training & Competency
Training & Competency
Workforce Culture
Workforce Culture
Leadership Support
Leadership Support
Professional Development
Professional Development
Key Indicators
Staff Turnover12.1%
Vacancy Rate8.4%
Training Completion93%
Staff Engagement Survey84%
Burnout Risk Index27%
Appraisal Completion89%
Sickness Absence4.6%
Incident Reporting Culture Score82%
Staff Injury Rate1.9%
Risk Signals
  • Burnout risk increasing in critical units
  • Vacancies in hard-to-fill roles
  • Uneven training compliance
  • Low appraisal completion in some departments
  • Staff fatigue and absenteeism
  • Weak reporting culture in some teams
  • Leadership support variability
Dashboard Preview
Staffing Trend (12M)
8.4%
0.7%
Training Compliance (12M)
93%
3%
Engagement Trend (12M)
84%
2%
Burnout Risk (Current)
  • Low 44%
  • Moderate 29%
  • High 18%
  • Severe 9%
Improvement Actions
  • Strengthen workforce planning
  • Improve staff wellbeing and support
  • Link competency training to performance
  • Build a stronger learning and safety culture
  • Monitor burnout and retention early
Pillar
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